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Safaricom Ethiopia Records 130.9% Service Revenue Growth in FY26 Addis Ababa, Ethiopia May 7, 2026 - Safaricom Ethiopia has recorded a 130.9% year-on-year increase in service revenue for the financial year ending March 31, 2026, reaching ETB 15.9 billion, driven by strong customer growth, rising demand for mobile data services, and accelerated adoption of M-PESA across the country. The performance was announced today as part of the Safaricom Group FY26 Full Year Results announcement in Nairobi, Kenya, highlighting Ethiopia’s growing contribution to the Group’s long-term growth strategy. During the financial year, Safaricom Ethiopia’s 90-day active customer base grew to 13.6 million, representing a 54.2% year-on-year increase, while 30-day active customers reached 10.7 million, up 48.2% year-on-year. M-PESA continued to gain strong momentum during the year, with the number of customers more than doubling to 5.2 million, reflecting increasing adoption of digital financial services and mobile money solutions across Ethiopia. Mobile data remained the largest contributor to revenue, generating ETB 9.6 billion during the year, supported by increased smartphone usage and growing demand for digital connectivity. Voice revenue also recorded strong growth, reaching ETB 3.0 billion as customer engagement and network usage continued to rise. Safaricom Ethiopia also continued expanding its network footprint to 3,504 sites, enhancing service quality across the country. By the end of FY26, the company had achieved 59% 4G population coverage, further strengthening access to reliable connectivity and digital services for millions of Ethiopians. As part of its long-term commitment to Ethiopia, total funding into the business increased to USD 2.6 billion as of March 31, 2026, supporting network expansion, operational scale, and future growth ambitions. The Safaricom Group noted that Ethiopia contributed 15% of the Group’s total service revenue growth during the year, underlining the market’s strategic importance within the Group’s Vision 2030 growth ambitions. The Group also reported that losses in the Ethiopian business reduced significantly year-on-year, with the operation moving closer toward EBITDA breakeven targeted for FY27. Safaricom Ethiopia remains committed to accelerating digital inclusion, expanding access to connectivity, and delivering innovative mobile and financial services that support Ethiopia’s digital transformation agenda. Key FY26 Highlights ETB 15.9 billion service revenue, up 130.9% year-on-year 13.6 million 90-day active customers, up 54.2% year-on-year 10.7 million 30-day active customers, up 48.2% year-on-year 5.2 million M-PESA customers, up 119.4% year-on-year 59% 4G population coverage achieved Ethiopia contributed 15% of Safaricom Group’s service revenue growth Total funding into the business increased to USD 2.6 billion

We are proud to share that Safaricom Telecommunications Ethiopia PLC has been recognized as the #1 Top Employer in Ethiopia for the third consecutive year and named Africa’s Top Employer 2026 for the first time, with an outstanding score of 98.08%. This milestone reflects our continued commitment to building a people-centered culture where our employees can thrive, grow, and make meaningful impact. As our CEO Wim Vanhellepute shared: “This recognition affirms our commitment to putting our people at the heart of everything we do. It reflects the culture we are building one that empowers our employees, nurtures talent, and creates an environment where everyone can grow and perform.” Thank you to all our employees for making this achievement possible. We are proud to share that Safaricom Telecommunications Ethiopia PLC has been recognized as the #1 Top Employer in Ethiopia for the third consecutive year and named Africa’s Top Employer 2026 for the first time, with an outstanding score of 98.08%. This milestone reflects our continued commitment to building a people-centered culture where our employees can thrive, grow, and make meaningful impact. As our CEO Wim Vanhellepute shared: “This recognition affirms our commitment to putting our people at the heart of everything we do. It reflects the culture we are building one that empowers our employees, nurtures talent, and creates an environment where everyone can grow and perform.” Thank you to all our employees for making this achievement possible.

British Foreign Secretary Visits Safaricom Ethiopia, Underscoring UK Commitment to Investment and Job Creation Addis Ababa, Ethiopia | 1 February 2026 – Safaricom Ethiopia today hosted the United Kingdom’s Secretary of State for Foreign, Commonwealth and Development Affairs, Rt Hon Yvette Cooper, during her official visit to Ethiopia, highlighting the growing role of British investment in supporting economic development and job creation in the country. The visit reflects Safaricom Ethiopia’s position as one of the most significant British-linked investments in Ethiopia, with British International Investment (BII) and Vodafone as part of its shareholders. The Foreign Secretary was accompanied by a delegation of British investors and representatives from the British Embassy. Other major British companies operating in Ethiopia, including MOENCO and Unilever, were also in attendance and briefed the Foreign Secretary on their ongoing investments and contributions to the local economy. Welcoming the delegation, Safaricom Ethiopia’s Chief Executive Officer, Wim Vanhelleputte, provided an overview of the company’s rapid growth, expanding network footprint, and its impact on employment and digital inclusion across the country. “We were pleased to welcome Foreign Secretary Yvette Cooper to Safaricom Ethiopia,” said Wim Vanhelleputte. “Her visit is a strong signal of the continued confidence and support we receive from our shareholders and partners. It also reflects the importance of long-term, responsible investment in building sustainable businesses and meaningful economic opportunities.” The Foreign Secretary’s visit forms part of a broader assessment of how investment can support economic opportunity and address the root causes of irregular migration. Safaricom Ethiopia is among the largest private-sector employers in the country, directly and indirectly supporting more than 20,000 jobs through its operations, partners, and distribution network. Safaricom Ethiopia continues to play a central role in Ethiopia’s digital transformation, contributing to financial inclusion, connectivity, and job creation, while reinforcing the strong economic ties between Ethiopia and the United Kingdom.