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Prime Minister Abiy Ahmed (Ph.D.) Highlights Safaricom’s Role in Ethiopia’s Digital Transformation Ethiopian Prime Minister Abiy Ahmed (Ph.D.) highlighted Safaricom’s contribution to connectivity and digital financial services in Ethiopia during Kenya’s Mashujaa Day (Heroes’ Day) celebrations in Eldoret on 20 October 2026. During his speech, His Excellency Prime minister said, “Today, Safaricom connects millions of Ethiopians, and M-PESA helps people send money and make payments.” His remarks reflect the growing role of digital connectivity and mobile financial services in Ethiopia’s evolving digital economy. Since launching commercial operations in October 2022, Safaricom Ethiopia has continued to expand its reach, connecting more than 15 million 90-day active customers, while M-PESA has surpassed 5 million active customers, expanding access to convenient digital financial services. These milestones reflect the growing adoption of digital services and Safaricom Ethiopia’s continued commitment to transforming lives through a digital future for all Ethiopians.

Safaricom Ethiopia Records 130.9% Service Revenue Growth in FY26 Addis Ababa, Ethiopia May 7, 2026 - Safaricom Ethiopia has recorded a 130.9% year-on-year increase in service revenue for the financial year ending March 31, 2026, reaching ETB 15.9 billion, driven by strong customer growth, rising demand for mobile data services, and accelerated adoption of M-PESA across the country. The performance was announced today as part of the Safaricom Group FY26 Full Year Results announcement in Nairobi, Kenya, highlighting Ethiopia’s growing contribution to the Group’s long-term growth strategy. During the financial year, Safaricom Ethiopia’s 90-day active customer base grew to 13.6 million, representing a 54.2% year-on-year increase, while 30-day active customers reached 10.7 million, up 48.2% year-on-year. M-PESA continued to gain strong momentum during the year, with the number of customers more than doubling to 5.2 million, reflecting increasing adoption of digital financial services and mobile money solutions across Ethiopia. Mobile data remained the largest contributor to revenue, generating ETB 9.6 billion during the year, supported by increased smartphone usage and growing demand for digital connectivity. Voice revenue also recorded strong growth, reaching ETB 3.0 billion as customer engagement and network usage continued to rise. Safaricom Ethiopia also continued expanding its network footprint to 3,504 sites, enhancing service quality across the country. By the end of FY26, the company had achieved 59% 4G population coverage, further strengthening access to reliable connectivity and digital services for millions of Ethiopians. As part of its long-term commitment to Ethiopia, total funding into the business increased to USD 2.6 billion as of March 31, 2026, supporting network expansion, operational scale, and future growth ambitions. The Safaricom Group noted that Ethiopia contributed 15% of the Group’s total service revenue growth during the year, underlining the market’s strategic importance within the Group’s Vision 2030 growth ambitions. The Group also reported that losses in the Ethiopian business reduced significantly year-on-year, with the operation moving closer toward EBITDA breakeven targeted for FY27. Safaricom Ethiopia remains committed to accelerating digital inclusion, expanding access to connectivity, and delivering innovative mobile and financial services that support Ethiopia’s digital transformation agenda. Key FY26 Highlights ETB 15.9 billion service revenue, up 130.9% year-on-year 13.6 million 90-day active customers, up 54.2% year-on-year 10.7 million 30-day active customers, up 48.2% year-on-year 5.2 million M-PESA customers, up 119.4% year-on-year 59% 4G population coverage achieved Ethiopia contributed 15% of Safaricom Group’s service revenue growth Total funding into the business increased to USD 2.6 billion

We are proud to share that Safaricom Telecommunications Ethiopia PLC has been recognized as the #1 Top Employer in Ethiopia for the third consecutive year and named Africa’s Top Employer 2026 for the first time, with an outstanding score of 98.08%. This milestone reflects our continued commitment to building a people-centered culture where our employees can thrive, grow, and make meaningful impact. As our CEO Wim Vanhellepute shared: “This recognition affirms our commitment to putting our people at the heart of everything we do. It reflects the culture we are building one that empowers our employees, nurtures talent, and creates an environment where everyone can grow and perform.” Thank you to all our employees for making this achievement possible. We are proud to share that Safaricom Telecommunications Ethiopia PLC has been recognized as the #1 Top Employer in Ethiopia for the third consecutive year and named Africa’s Top Employer 2026 for the first time, with an outstanding score of 98.08%. This milestone reflects our continued commitment to building a people-centered culture where our employees can thrive, grow, and make meaningful impact. As our CEO Wim Vanhellepute shared: “This recognition affirms our commitment to putting our people at the heart of everything we do. It reflects the culture we are building one that empowers our employees, nurtures talent, and creates an environment where everyone can grow and perform.” Thank you to all our employees for making this achievement possible.