SAFARICOM ETHIOPIA SUSTAINABLE BUSINESS REPORT (2025)

In FY2024/25, Safaricom Ethiopia continued to expand its network, empower communities, and accelerate Ethiopia's digital transformation. While operating in an evolving market, we strengthened our infrastructure with over 3,100 network sites, expanded our fiber footprint to 834 km, and connected 10 million active customers across the country. Our commitment to sustainable growth extends beyond connectivity. We advanced digital inclusion by equipping 76 high schools with modern IT laboratories, supported 6,000 students with essential learning materials, and enrolled more than 5,700 young people in the Safaricom Talent Cloud to build future-ready digital skills. Through M-PESA, we expanded access to secure digital financial services, reaching 4.7 million active customers while supporting businesses, entrepreneurs, and smallholder farmers with innovative financial solutions. Our purpose-driven approach also delivered meaningful social impact by creating over 16,000 direct and indirect livelihood opportunities, responding to humanitarian emergencies across Ethiopia, and investing in education, health, and community resilience. The 2025 Sustainability Report highlights how Safaricom Ethiopia is creating long-term value through responsible business practices, innovation, environmental stewardship, and inclusive growth connecting people, transforming lives, and contributing to Ethiopia's sustainable development journey.