Address

    Wello Sefer, Africa Avenue (Bole Airport Road) Kirkos sub city, Woreda 01

    Customer Support Line

    700

    Enterprise Support Line

    755

    Customer Prepay Email

    customercare@safaricom.et

    Post-pay Email

    postpay@safaricom.et

    Enterprise Email

    enterprisesupport@safaricom.et

    Raise a Complaint

    Anonymous Reporting Channel: Whistleblower Hotline

    Report Anonymously by: