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CANDIDATE PRIVACY STATEMENT

  1. Personal information we collect about you
    1. Safaricom Ethiopia will process your personal information based on:
      • Safaricom Ethiopia’s legitimate business interest, when you apply for a role at Safaricom Ethiopia you provide us with your personal information so that we can use this information to assess your application, progress your application through the recruitment process, make a decision about your suitability for the role and contact you throughout the recruitment and on boarding process;
      • Necessary for entry into, or the performance of a contract, we may ask you to provide personal information that is required to enter into an employment contract with the Safaricom Ethiopia;
      • Consent you provide, we may ask you to provide information voluntarily, including for example your age group and gender. You can withdraw your consent at any time by editing your candidate profile;
      • Compliance with the law, where certain information is necessary to satisfy a legal or regulatory requirement.
    2. How we collect personal information about you
      We collect personal information about you when you register a general interest in careers at Safaricom Ethiopia or when you apply for a specific role at Safaricom Ethiopia. Some of the information we collect about you is required to make an assessment on your application to Safaricom Ethiopia and contact you about your progress through the recruitment process, for example your telephone number, email address, CV. If you do not provide this information then we will be unable to assess your application or contact you to invite you to interview, or make you an offer.
      We may collect information about you from recruitment agencies or from the public internet where you have made this information publicly available, for example, we may find your profile on LinkedIn and contact you about suitable roles.
    3. The types of information we may collect about you are, for example:
      • Personal details, such as name, personal email address, current address, telephone number;
      • Recruitment information, such as application form, CV, résumés, interview notes of successful candidates, interview notes of unsuccessful candidates, video interviews, references from previous employer, psychometric test results;
      • Diversity information, such as your age group, gender or nationality;
      • Internal candidate information, such as references given by Safaricom Ethiopia, interview notes, internal transfer or promotion, succession planning documents
      • Identification information, such as proof of identity;
      • Authentication information, user name and password for the recruitment portal;
      • Cookies

      We may also process sensitive personal information about you – but only where this is strictly necessary to assess your suitability for the role you have applied for or where we have a legal obligation. For example,
      • We may collect records of criminal convictions or right to work in the country you are applying to in order to perform security background checks where it is required by local law;
      • We may collect information such as your ethnicity, race, but only where it is required by law or we have collected your explicit consent to process this information
  2. How we use information about you
    We may process the personal information that we collect about you for the following purposes:
    • Recruiting people into jobs, the information you provide to us will be shared within the Safaricom Ethiopia you are applying to in order to assess and progress your job application and to make any verifications required by local law. If you apply for more than one vacancy, your information will be shared with Safaricom Ethiopia where you have applied;
    • Resourcing for jobs, if you register a general interest in pursuing a career with Safaricom Ethiopia, the information that you provide will be retained by us and searched by people who are employed by Safaricom Ethiopia to help us fill future vacancies. If you apply for a specific vacancy and you are unsuccessful, the information you provide to us may be retained so that we can consider you for future suitable vacancies – but only where we have collected your consent to do so;
    • Creating an employee record, if your job application is successful, the information you give during the application process will form part of your employee record and will be used to administer your employment and manage your career at Safaricom Ethiopia;
    • Contacting you about other roles, where we have collected your consent to do so;
    • Analytics, we may use some of the personal information you provide for various reporting purposes including, for example, to report on our diversity targets or the type of candidates and volumes of applications made to Safaricom Ethiopia and related trends – you will not be personally identified from these reports;
    • Screening, when it is required by law or to enter into a contract, we will make an automatic decision on the suitability of your application based on certain criteria such as your qualifications. For example, graduates must be proficient in English and have completed a university degree to be considered for a role at Safaricom Ethiopia, or retail employees must be able to work at weekends and national holidays. We will bring this to your attention wherever we collect personal information to make an automatic decision about you and you can contest a decision by exercising your rights (see 5. Your Rights);
    • Cookies, we use cookies that are strictly necessary for the functioning of the Careers site and we may use cookies to understand how you use our recruitment website and how we can improve the customer experience, where we have your permission to do so.